India Post Franchise Outlet – Opportunity To Earn More

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India Post Franchise Outlet - Opportunity To Earn More

Take India post franchisee …!

India Post Franchise Outlet - Opportunity To Earn More
If you think the post has started to decline due to the rise of social media, then it is wrong. Because even today you need the post office for a variety of reasons. Now you can get money every month by post office. India Post has given you this opportunity now. You can start your business with the franchisee of India Post. Know about it today …

Contents

How is the franchisee model?

India Post has created franchisee model. Accordingly, the general public is also invited to start a franchisee outlet. In this, organizations and organizations from the person can also take franchisees. If you are already a business, you can open the India Post Outlet.

What will be the outlet work?

You can book your stamps and stationery, registered goods, speed post luggage and money order through the outlets of India Post. In addition, you can become an agent of postal life insurance and can also offer after-sales service like premium. Along with this, bill, tax, file collection, payment services can also be given to you. Apart from this, you can also offer e-Governance and Citizen Centric Services. Apart from this, the services offered by the post section in future will also be provided to you.

Where and how to apply?

If you want to be a franchisee of India Post, you can get complete information about it in the main post office of your city. There you can request for franchise by filling out an application. You can then operate your account online. For this, you have to click on the register of the entry in the home page of India Post. You can choose the option of Franchisee and keep an account related to you.

How much is the investment?

You will have to pay Rs. 5,000 investment for this security. In addition, you have to invest Rs 1 lakh to 2 lakh. It also requires purchase of India Post products. It is inconceivable that India Post will have to buy at least 50 thousand rupees for every month.

 

In details :- https://www.indiapost.gov.in/VAS/DOP_PDFFiles/Franchise.pdf

 

FRANCHISE SCHEME (TO PROVIDE INCREASED ACCESS TO POSTAL SERVICES IN URBAN AND RURAL AREAS) (1) introduction The Department of Posts is entrusted with providing access to basic postal facilities throughout the country. Even though India has the largest postal network in the world, with about 1.55 lakh Post Offices, there continues to be a demand for Post Offices. In order to effectively meet such demand, the Department of Posts provides postal services through Franchise Scheme. There will be two types of franchises- (i) Counter services through Franchise Outlets in areas where there is demand for postal services, but a post office cannot be opened. (ii) Sale of postal stamps and stationery through Postal Agents in urban and rural areas (2) Basic features of the Franchise Outlet Scheme: 2.{ Only counter services are to be franchised, while delivery and transmission will continue to be through the Department. Linking arrangements for the franchised outlets will be provided by the franchises 2.2The franchise will provide service across the counter for a minimum defined time schedule with flexibility to work round the clock. 2.3Products and services offered: (i) Sale of stamps and stationery (including phitatelic items); (iD Booking registered articles, speed post articles, money orders (on EDBO model), e-post, etc. Bulk booking of registered/speed post articles are allowed without any limit. No rebate for bulk booking of speed post articles will be admissible over and above the commission payable to the franchisees as applicable from time to time. However, the franchisees will not do bulk booking from BNPL customers. Further, Link Post Offices should report any cases of heavy bulk bookings to the HO. The HO would send a report to the Divisional Office. The Divisional Office will then alert the Marketing Executives in the Speed Post Centres etc. to make efforts to bring such customers into the fold of the BNPL Scheme of the Department. The restric’tions imposed by the Department regarding bulk booking on the outsourcing agents would also be applicable to the franchisees for bulk booking. (iii) Franchise outlets will not book any money order for a value less than Rs.100./- (iv) Functioning as a direct agent for PLI and provide related aftersales service, including collection of premia. (subject to fulfillment of criteria for PLI agents); (v) Marketing products for which the Department has a corporate agency or tie-up and provide related follow up services (subject to agreement with the other organizations involved); (vi) Providing retail including sale of revenue stamps and CRF stamps and bill/talfine collection/payment services of the Department (subject to agreement with the other organizations involved); (vii) Facilitating the provision of e-governance and citizen centric services (subject to agreement with the other organizations involved); (viii) Any other service introduced by the Departnrer-rt in futura through its outlets which is considered amenable to the franchlse model (subject to agreement with the other organizations involved). The model has adequate flexibility built in to allow a range of services to be extended through the outlets according to the need / demand, and to increase the range when found necessary. Thus, the range of counter services that can be offered through different outlets can vary, keeping in view the location and its capacity to generate revenues. 2.4 lmplementatlon Strategy: Franchise model will be implemented in fast developing areas of urban growth like metros and their satellite towns, as also such urban and rural areas where there is a justification for post offices on the distance norms but there is difficulty in providing the same through redeproymenu relocation. In addition, the Head of the Circle may relax the norms in such cases where there are significant revenue potential and franchise may be opened I I i I I I I i I t I I I I I subjec{ to a minimum estimated monthly revenue generation of Rs.50,000 per month, and no adverse impact to neighbouring post Offices. Continuation or otherwise of these franchisees would be decided on the basis of final review. The first review will be conducted 6 months after opening of the ou{let and the final decision regarding its continuation or otherwise will be taken 6 months thereafter i.e. one year after opening of the outlet concerned. 2.5 Vlability: The viability of each franchise only requires to be assessed by the concerned field unit so as to ensure adequate returns to ttr€ franchise. The expected minimum revenue would depend on the range of services, particular location, potential revenue, the investments that the franchise is willing to make, the cost likely to be incuned by the Department in providing support facilities, etc. 2.6 Criteria for Selection of Franchise ouilets: Applicant for franchise would need to submit an application in a prescribed proforma (Annex-l). The selected franchise will sign a Memorandum of Agreement with the Department (Annex-ll). Criterla for selection have been fixed considering the need to select persons with the capacity to manage and market a range of products, along with a sense of the community needs and public aspects of the job, and willingness to accept technological options. The criteria are as below: (i) Individual as well as institutions/organizations/ other entities like corner shops, paanwalas, kiranawalas, stationery shops, small shopkeepers, etc. in urban and rural areas and new upcoming urban townships, special economlc zones, major highway projects, upcoming new industrial centres, colleges, polytechnics, universities, professional colleges etc. are eligible for taking up the franchise work. In the case of individual, individual will enter into agreement and in the case of institution/organization/ other entity, Head of the institution/ organization/entity will enter into agreement. (ii) The members of family of serving postal employees are not eligible for taking up franchise scheme in the same Division in which postal employees are working. Members of family for this purpose would include the following: (a) The spouse, but not including a separated spouse or one living separately while judicial separation proceedings are on; (b) Children and stepchildren but not including children and of whose custody the serving postal employee has been stepchildren deprived by (iii) law; (c) Other persons such as wards who are dependent on live with the serving postal employee. and normally (iv) (v) Age: Above 18 years. No upper age limit. Educational qualifications: Sthclass pass from a recognized school. Preference: (a) Postal pensioners (b) Those able to provide computer facifities. (vi) Premises: Proper appropriately located and accessible premises, properly maintained with suitable display of approved signages. (vii) Applicant should be willing to make the necessary investments for the conduct of the business and provide details hoyv the premises will be run, what the opening hours would be, investments proposed, market conditions, proposals for marketing products, awareness of customer base, role in local community, etc. One reference from respectable person of the locality where the franchise is proposed to be located woutd also be required to establish the character and antecedents of the applicant. (viii) A business plan would be prepared taking into account the anticipated minimum level of business / revenue worked out by the Divisional Head for the specific franchlse. (ix) Security Deposit: The security deposit in the form of NSC, to be provided by the franchise, would be based on the maximum possible level of b financial transactions likely be undertaken by the franchise in a day. The minimum security deposit would be Rs.5,000/-. Further, it would be increased on the basis of average daily revenue. (x) Selection would be made by the concerned Divisional Head based on a report from the ASP /sDl within 14 days from date of receipt of application. lt will be ensured that permission for opening Franchise Outlets will not be granted in such Gram Panchayats where Panchayat Sanchar Sewa Kendras (PSSKs) are functioning under the Panchayat Sanchar SewaYojana Scheme. Remuneration to Franchisees : The franchisees will earn remuneration / commission on services provided, as set out in the Schedule of Memorandum of Agreement. Monitoring: The monitoring mechanism for the scheme will be strengthened vis-l-vis regular outlets, with monthly monitoring by inspectors. An element of electronic monitoring will be introduced in due course. 2.9 Training: 2.7 2.9 (i) lntroduction to the objectives, products/ services, basic procedures, upkeep of the premises and customer care would be part of induction training of the franchisees. The briefing will be done by the Sub-Divisional Inspector of the area. Franchise shall be able to transact postal business on computers. (ii) 2.10 Pre-printed Barcode Stickenr: Pre-printed Barcode Stickers shall be provided to Franchise Outlets using Point of Sale Software. 2..|l Awards: The concerned Circle Head will make provisions for’annual awards’to Franchise Outlets doing good work 2.12 Operatlng Manual: The operating manual and accounting procedure for remuneration, for franchise outlets are available in all Head Post Offices and Sub-Post Offices of the concerned area. (3) Baslc featurcs of the Postal Agents Scheme: 3.1Only counter services of postal stamps and stationery (including philatelic items) . are to be franchised through PostalAgents. 3.2The Postal Agents will provide service across the counter for a minimum defined time schedule with flexibility to work round the clock. S.3Products and services offered: Sale of postal stamps and stationery fincludiirg philatelic items). 3.4 Grlteria for Selection of Postal Agents: Applicant for Postal Agent would need to submit an application in a prescribed . proforma(Annex-lll)(Postal Circles will ensure availability of this Form in concerned *regional language or Hindi as required). Criteria for selection have been fixed considering the need to make available postal stamps and stationery to public in urban and rural areas. The selection of the postal agent will be done by the concerned Divisional Head on receipt of application. The selected postal agent will be issue Photo ldentity Card by the concerned Divisional Head based on the information in the application within a week time from the date of receipt of application. A copy of Model Photo ldentity Card at Annex-lV. The criteria are as below: (D Individual as well as institutions/organizationV other entities like corner shops, paanwalas, kiranawalas, stationery shops, small shopkeepers, etc. in urban and rural areas are eligible for taking up the postal agent work. In the case of individual, Photo ldentity Card will be issued on individual’s name and in case of organizations/ institutions/ shops, etc., Photo ldentity Card will be issued on the name of the Head/ Nominated person of the institution/ organization/shops, etc. (ii) The members of family of serving postal employees are not eligible for taking up postal agent in the same Division in which postal employees are working. Members of family for this purpose would include the following: (a) The spouse, but not including a separated spouse or one living separately while judicial separation proceedings are on; (b) Children and stepchildren but not including children and stepchildren of whose custody the serving postal employee has been deprived by law; (c) other persons such as wards who are dependent on and normalty live wlth the serving postal employee. Age: Above 18 years. No upper age limit. Educational qualifications: No prescribed educational qualification. (iii) Premises: Proper premise, shop, ouflet, etc. within the territory of permanent resident and within the territory of Link Post Office and made available of postal stamps and stationery within the territory. properly maintained with suitable display of approved signages. The signages will be provided by the Postal Divisional office/ Link sub-post office. Postal Agents will not be required to sign a Memorandum of Agreement with the Department and will not be required any security deposit for taking agency. The In-charge of the Link Post Office will make ensure availability of stamps & stationery to the Postal Agents when postal agente come to post office for purchase of stamps and stationery. Postal Agents will eligible for purchase of stamps and stationery from their Link Post office by cash only and subject to a minimum transaction value of Rs.300/- for each such purchase (subject to availability w1h the ‘ Post office) on production of photo tdentity card and get 5o/o commission/ deduction on total amount of purchase of stamps and statlonery (lncludlng philatelic items). A simple record of sale of stamps and stationew fo these postal agents (separately for each agent) will be maintained by th4 Link post office. Postal Agents license may be issued without strictlj foflowing the distance norms for opening of Post offices as followed in lhe case of Franchise Outlets. Postal Agents shall not undertake business or indulge in canvassing business outside their territory. ] License to Postal Agents shall be granted initially f{r a Reriod of one year from the date of issue of license by the Dop. rne ]further continuance of the postal agents license after completion of one vefr shall be for a period (vii) (viii) (iv) (vi) (ix) (x) (xi) (xii) (xiii) (4) of 3 years at each subsequent time subject to satisfactory work and conduct. (xiv) DOP shall have the right to unilaterally terminate/ cancel the license on valid ground/ reason. (xv) In the event of any dispute or difference arising between the parties, such dispute or difference shall be resolved amicably by mutual consultations by the concerned Head of the Postal Divlsion/Circle. In exceptional case, upon such reference the dispute shall be decided by the Member(Planning) or Secretary(Posts) whose decision shall bind the parties finally and conclusively. Branding of Franchlse Outlets and postal Agents: Standard Signages for India Post franchise would be provided to give a uniform look to all franchised outlets and postal agents. The Signage will be made available in all Head Post offices and sub-post offices of the areas concerned. (5) Advertisement and Publiclty: The concerned Divisional Head will make and appropriate arrangements for advertisement & publicity of the scheme to awareness/ interest among the prospective public and ensure more number franchisees every year. proper create of new ANNEX- I GOVERNMENT OF INDIA iIINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY DEPARTMENT OF POSTS Application No. Application cum FranchiseOutlet Asregment Form PART.A (To be filled by the applicant) 1) Name of Applicant (in block letters): 2, Nationality: 3) Age: (Should be 18 years or above on the date of application, proof to be attached) 4′, Whether Department of Posts (DoP) pensioner (Yes / No): (lf yes, attach copy of PPO) Income Tax PAN / GIR No.: (ln case Pan / GIR No is not provided, declaration in form 60 to be provided) Present Addrees: Permanent Address: Location from where business will be conducted: Proposed timings of business: Details of premises from where business is to be conduc.ted: (a) Whether owned / rented / leased: (b) lf not ownbd, indicate period up to which present renU leased agreement is valid: (c) Distance of premises from the nearest Post Office: Indicate present business/ occupation, if any and whether it is intended to be carried on from the same premises / address as the postal franchise. Please indicate previous experience, if any, in retailing services: Do you have knowledge of working on a computer and would you be using a computer for providing this service: Naite, address and telephone number of a respectable person of the locality who can be contacted for reference. 5) 6) n 8) e) 10) 11) 121 13) 14) 15) Please indicate, if Business Plan has been enclosed: 16) Details of Security required: I agree to abide by all the terms / conditions mentioned agreement & license. Declaration: in the franchising l, , , , ,,, , , , s/od/odo declare formation [email protected] read and understood the terms and conditions under the Franchise Stheme..l hereby agree to abide by them. I also agree to abide by any changes that may be made in inem from time to time. Dated: (For office use only) Signature of the Applicant I Franchise PART – B 1 . Application received on .., 2. Registration No. allotted 3. Date of allotment 4. Number &Date of NSC 5. Date of authorization of franchise (To be authorizedwithin 7 days from the date of receipt of NSC) .. r … … . | | r | | .CUt DEPARTMENT OF POSTS (Acknowledgement) Recgived one application for franchising from Mr./fuf rs./Msr r r. ..: … … ,.. ,.. .. ! ,. r . !. r r. .., r,, !.. ,. r , (Name and address of the applicant) Registration No. is … .,. ..,, .,. … r. r . !. .., .., r,, … .. Receipt Assistant Office Stamp “NOTE: Application cum Franchise Agreement Form is also available at the concerned postral Divisional Office and duly filled up Application Form & other documents are to be submitted to the Sr./Superintendent of Post Offices of the concerned Postal Divisional Office, the competent authority for gnant of license under the Scheme. For more detaili about scheme may contract Sr./Superintendent of Post Offices of the concemed Postal DivisionalOffice.” ANNEX.II MEMORANDUM OF AGREEMENT An agreement is made between Mr./Mrs./Ms. s/o d/o Mo referred to in the application (hereinafter referred to as the franchise) and the Department gf Posts, a Department of the Government of India with its Headquarters at Dak Bhavan, Sansad Marg, New Delhi – 1 10001 , and Circle I Regional Headquarters at who is the franchiser (hereinafter referred to as DOP and includes its successors, assignons, executots and administrators) when this documents is signed by or on behalf of the franchise, and DOP has accepted the signed document – Whereas, (1) DOP has established a vast network of outlets throughout the country for fulfilling the mandate given to it under the relevant provisions of the Indian Post Office Act, 1898. (21 DOP has developed a number of products and services, in terms of its commitment to provide postal services relevant to the needs of customers, and also provide financial, insurance and retail services through postal outlets on agency basis. All these services and related activities shall hereinafter be referred to as “The servies’. Details of services and related activities, which may be modified from time to time by the DOP, are detailed in Clause 2(3) of the Scheme. (3) DOP has also developed procedures and guidelines based on its expertise and practical experience (know how), as well as software packages, which are documented and which together form a system (The System) the wriften record of which is contained in DOP’s operational manuals (The Manual) and which is the sole property of DOP. (4) DOP has a logo and ottier corporate identities which are the sole property of DOP (The Marks). The business of providing the services in accordance with the System under the Marks is hereinafter referred to as .The Business’ (5) The Business is currently being canied on through the network of outlets manned by employees of DOP Departmental, Extra Departmental, licensed agents or employees appointed by agents – who may continue to man the outlets or discharge those functions as deemed necessary by DOP (6) DOP now wishes to maintain select existing outlets, as well as select new outlets, through pergon to be appointed as franchisees, after due selection, and the [email protected] of which depends, interalia, on the franchise providing prompt, efficient, satisfactory and courteous service to the public, of the Services of the DOP, using the Manual, as well as instruction and guidelines issued from time to time, and the related material as well as equipment provided for the conduct of the Business. (7) DOP is entering into this Agreement upon the Franchise’s assuranoe that he / she will be commifted to developing the Business within the Territory fihe Tenitory) identified for being serviced through his / her outlet. Now hereby it is agreed as follows: (1) Riohts oranted Subject to and in accordance with the terms hereof, DOP Franchise: (a) The right to carry on the Business within the Territory of his I her outlet viz (b) The right to use in the business, the Marks, other symbols, insignia; distinctive plans, designs or specifications owned by or authorized to be used by DOP together with the benefit of the accumulated experience and knowledge relating to provision of the Services. (c) The royalty free right to use in the business the copyright in any printed matter or other relevant matter or materials developed by DOP for use in the Business. (d) All other rights and benefits accruing to the franchise by virtue of this Agreement. (2) Not withstanding the rights granted to the Franchise, he/she shall not be entitled or permitted to use the Marks or any part, or any other colourable imitation thereof in their own business activities. (3) The franchise shall not hold himself / herself out as being the agent or partner of DOP or as being entitled to pledge the credit of the DOP, and will identiff himself / herself as an independent person in all dealings with third parties and on all stationery, signs and other obiects bearing the Marks (4) The Franchise shall not undertake Business or indulge in canvassing Business outside the Territory of his / her outlet. 2. Term and Renewal (1) The Agreement shall, subject to the provisions for termination in Clause 13 below subsist for an initial period of one year from Iear being the date on which DOP accepts the signed copy of this Agreement from the Franchisee (2) Based on successful completion of the first term, and subject to the provisions for., termination in Clause 13 below, the period of the second Term shall subsist for a period of 3 years from , being the date on which DOP accepts the renewed Agreement duly signed by the Franchise. The further continuance of the franchisees after completion of four years shall be allowed for a period of 3 years at each subsequent time subject to satisfactory work and conduct of the respective franchise. DOP shall have sole discretion to renew or not renew the Agreement. hereby grants to the 3. Franchiser’s initial oblioations In order to assist the franchise in launching the Business, DOP shall, in addition to the training to be provided as per clause 6, provide to or make available to the franchise the copies of the Manual and forms and stamps, seals and such other Marks which are essential for the conduct of the Business, and which shall remain the exclusive property of DOP. 4. Franchiser’s continuino oblioations To assist the Franchise in conducting the Business, DOP shall in addition to the continuing training to be provided as per ilause 7, provide or make available to the Franchise the following: (1) The continual updates, if any, alternatives and/or improvements in or to the Slystem, to enable the Franchise to keep the Manual upto date. In the event of any dispute, the text of the Manual including guidelines issued by DOP, shall be deemed thi authentic text. The Manual and its updates shall at all times remain the property of DOP. The Franchise hereby acknowiedges that the copyright of the Manual and its updates is vested with the Franchiser. (21 Copies of all other advertising material suitable for use in the Territory, as soon as it is practically possible. (3) Periodic visits and inspections by such members of DOP’s stafi as shall be deemed appropriate for the purpose of monitoring the standards of the franchise. (4) Guidance/training to assist the pchievement and maintenance by the Franchise of high standards of operation of the services. (5) Any services that DOP may deem necessary to retail as part of its Business through the franchise. (6) A fixed rate of Commission on the Business undertaken by the franchisee as per pre-determined rates, which may be modified from time to time and remuneration-for related activities specified.in Schedule to the Agreement. (7′) SeeUfix information from Franchise’s bankers/credit providers and such other sources as to carry out other verifications. (8) DOP reserves the right to modify at any time the terms and conditions of the license, without any notice to franchise. The franchise will have to abide by the policy,rules and regulations of DOP as revised / modified from time to time, without any prior notice to franchise, in respect of all matters, including amount of security deposii, commission, remuneration payable to the franchise etc. This agreement- shall be subject to all applicable rules and regulations, orders issued by DOP from time to time. 5. Franchisee’s Oblioations In order to promote DOP’s Business, protect the Marks, and maintain the identity, reputition and standard of the franchised services, the Franchise agrees to: (1) Garry out the franchise’s responsibilities, while abiding with the provisions of the Indian Post Office (lPO) Act, 1898, including penalties set out thereunder, and other relevant statutes and rules and regulations thereunder, as well as specifications, requirements and the limitations imposed by DOP, and as amended from time to time in the conduct of the Business, in order to ensure adherence to obligations advertised by the franchiser and to promote the standard of the services and the market for therm. (2) Employ any suitable person(s) to provide services on his/her behalf, as may be required for the conduct of the Business. However, the franchise is not transferable and the franchise himself/herself shall be responsible for any breach of the Terms of the license both by the franchise and his/her employees. (3) Train his/her own employees in the operation of the system in all its aspects, to such a standard as will discharge the training obligations of the DOP under the agreement. ; (4) Provide the services defined under the Agreement to the people on all business days of the week in the Territory assigned to the franchise. The business days and hours may be fixed by the franchise keeping in view the minimum number of hours specified by DOP and also the convenience and needs of the Territory. These business hours shall be notified and duly intimated to DOP. The franchise ilhall not refuse to provide any services that he/she is required to provide as per this Agreement. (5) Provide the linking arrangements between the franchisee’s outlet and the designated office/s of DOP to which it is attached for all operational and administrative requirements, and for financing the daily transactions where so required. (6) Undertake provision of all services only at the tariff / rate specified for this purpose by DOP. Breach of this condition, if proved, will invite termination of the franchise. (7) Provide and neatly maintain the space and layout for conducting the Business, keeping in view the need for providing convenient, access and interface to customers, and for display of mandatory information and documentation to the customers, as prescribed by DOP. Any modification of the layout or shift in accommodation can be eflbc’ted only with prior approval of DOP. (8) Maintain books of account as directed by DOP and preserve all related documents as per periodici$ fixed by DOP. These shall be made available to DOP, and any person authgrized by DOP at such time and place as may be required by DOP for the purposes of inspecting the service. (9) Ensure availability of adequate stock of the various products, forms etc. needed for prwidiry S9 [email protected], by placing timely indent for them, as per the guidelines prescribed by DOP for this purpose. (10) Allow any authorized member of the staff of DOP to inspect the stock of various products, forms, equipments etc. held by him/her and also the accounts and related documents, at any time, without notice. Not allowing this facility will be treated as a breach of this agreement and can lead to termination of the franchise. (11) Ensure safety and security of all articles of mails, documents and cash generated/received as part of Business through the outlet, while they are in his/her gustody, to maintain necessary documentation, and to ensure their safe and timely further disposal as prescribed by DOP. Loss to DOP due to failure to do so will be made good by the franchise. g2\ At all times to use the Marks in the Business, includlng forms etc. provided by DOP and to maintain the high standards associated with the Marks Purchase of any equipment in the Business even at his/her cost will be done only with prior written consent of DOP, to ensure compatibility with the requirements of the Business. (13) Ensure that customers are dealt with in a fair, courteous and honest manner, render prompt, and willing service and conduct Business in such a manner as not to detract from or bring disrepute to the Marks. (14) Promote the Business and even arrange for pick up services etc. within the earmarked Territory. However, such canvassing of business must be limited to the specified Territory. No canvassing near the premises of other outlets of DOP will be permitted. (15) Advertise the Business being provided. The Franchise will also prominently display any information supplied by DOP from time to time, and display a signboard of prescribed dimensions, colour and indications bearing the logo of DOp. (14) Not to bring the Services, System or Business into disrepute or to use the service for any unlawful, immoral, improper or abusive purpose or for sending obscene, indecent, threatening, harassing, unsolicited message or messages affecting / infringing national interest, nor create any damage or risk of DOP or its Network and I or oihei franchisees / customers. (17) Use best endeavors to increase the profits of the business and pay minimum monthly guaranteed revenue to DOP, as prescribed from time to time, iirespective of the levelof revenues earned by the franchise. (18) Fully co-operate with DOP in conducting any investigation into complaints received. He/she shall provide all relevant information in such cases as well as for any other matter, as may be required by DOP from time to time. (19) Agree to not start any similar venture or undertake any activity, independently or othenrise, during the validity of this agreement which will constitute a conflict of interest with the Business of DOP, or which will give the franchise, the power to influence the economic conduct of such an undertaking. (20) Ensure that any business taken up from the outlet does not detract or conflict yilf ltt: image of the post office. In case ihe franchise proposes to undertake a change in this business conducted from the outlet, this may be dohe witn ttre ipproval of DOp wliclt will.give its _consent only after satisfying itsef that the business witinot advercely affect the image of the post office. (211 Be liable for. all taxes, present and future, and additional taxes/cesses/duties etc. tha! may be levied by_the Government or locai authorities etc. on the Business, over and above what is notified to be collected by DOP. The DOP has no service iaiiilOiiit’ for the Business. (22 .feree to provide security.in the form of NSC that is irrevocable, non-negotiable and without any recourse to the drawee and encashable merely on the instruction of the lOP !o encash it, fo1 such amount(s) as DOP may determine from time to time. The Franchise shall continue to be liable for balance, it any. DOp r”r”r””-t#’ rbf,i’i; increase the amount of d.eposit(s)/advance(s) etc. at all times, in its sole discretion, with respect to any / some / allfranchisees. (23) Agree to undertakg to. pay all dues and outstanding to DOp during the currency of agreement or on termination of agreement, even if thJre .t”.ny-Oisbutes pending between the franchise and DOp. (241 DOP’s acceptance of payment from any employee or person other than the franchise will not amount to the franchise having Oden transfened to that peron or modified in- any way, any of the terms and coiditions of this agreement, and the obligations from the franchise to the third party. (25) Return to DOP the Marks and all related documents including the Manual which are the exclusive property of Dop on termination of the Franchise. 6. InitialTraininq (1). . ?OP, will provide training to the franchise or his designated nominee who will undertake the Business, in all its aspects so that services arJ provided as per desired standard. The trainin-g_ry!! be provided for a period to be oet6rmineo-ny oOe and at location to be fixed Oy-OOe. However, the cosi of travel and stay of thl iiancnise or his nominee during training, where necessary, will be borne by the franctrisee. (21 – DOI maY, 1l any time, during the training period, by notice or in wr1ing, inform the Franchisee that he / she or the nomineeJot ffre franchise does not satisff the prescribed standards and_ requirements, and will not pass, or has not passed, a training coulse, in which even DOP reserves the right to terininate the franchise agreement or seek an alternate nominee to be trained in the Business. 7. DOP reserves the rights to train any replacement nominee or a franchise in the ve frrs rrurr.o rv uqilr aily tl;ptagErtltciltl nQmln€’e or a rancnlse ln operation of the Business. This will be done at the cost of the franchise. DOp shall also provide such further training from time to time, as deemed fit, to update their knowhow. 8. Fees. remuneration and security: (1) The Franchise shall Furnish security, as may be prescribed by the Department of posts from time to. time by taking into account the maximum possible level of transaction likely to !e undertaken by the franchise in a day, in the form of NSC as per clause s;(22\ of this agreement. The quantum of security carl be modlfied by the Department of posts as prescribed under clause 6tzll. The minimum quantum of security deposit shall be Rs.s,000 lnupees Fivi IffiHf,lli3ll3;, in terms and condirions raid down in tne Memorandum or Agreement would result in forfeiture of whole or part of the amount of security deposit at the sole discretion of the DOP whose decision shall be final and binding. Remit all the actuat revenue earned / collected by the franchisee through the Business daily in the form of cash / cheques t6 ttre prescribed officeln toto without deducting his remuneration / commission. Remuneration / commission payable on postage stamps,. postal stationery and money order forms purchased on cash down basis by the frinchise, strait however, be deducted from the amount paid in cash by the francirise at the time of purchase. (21 The franchise shall be paid commission on the revenues generated and a fee for (i) (ii) (iii) related services rendered by the franchise, as modified from time to time. The payment wilf be monthly basis. per details listed at Schedule and made by DOP to the franchise on a (3) The accounting periods for purposes payment of commission / security deposit etc. in any year shall be periods of one calendar month. determining the maximum quantum of financial transactions that the handle the basis shall be a single day’s transactions. remuneration, However, for franchise may (4) In the event of any default in the payment of 3ny sum which may be due to DOp by the franchise, the franchise shall, without prejudici to any other r6medy that DOp ‘$ay have under this agreement, or at law, whelher before br after judgment, pay to DOP interest on the amount of any sums due but not paid. This’intLrest shall be payable every month or part the month thereof, at a rate that is 2 percent above the current market rates fixed by the RBI for borrowings. Promotion and advertising The franchise shall ensure that all material, if any, used by him/her in local advertising and promotion, is in accordance with the style-and form bf advertising anJ promotion used by DOP. 9. 11. 10. The Marks (1) The franchise shall co-operate in taking whatever steps .r” reasonably neoessary to defend the Marks, or the DOP’s assertion of rights over the marks. (2) The franchise shall notiff DOP of any suspected irifringement of the Marks or other rights of DOP at their expense, to take such reasonable action thereupon as DOP deems fit. Audit (1) DOP or its audits or authorized representative shall be entitled to inspect and audit the books of account and all supporting documentation of the franchise relating to the Business, at any time, in respect of thL whole or any part of the period of Itris Agreement on an annual basis, after giving written notice to the franchise that such inspection of audit is proposed to be done. (21 lf the audit (or any other periodic inspection not being a full audit) shows that there are any discrepancies, irregularities or non-compliance with prescribed procedures, due action will be taken by DOP to recover its dues along with interest on any sums outstanding at the rate of 2o/o above the current market rates fixed by the RBI for bonowings, without prejudice to any other action permissible as per law and the provision of this Agreement. 12. Sale of Business (1) The franchise shall have no right to change the location of his/her franchise or take action to change his/her current business from the same location except with the prior written consent of DOP and subject to conditions listed in Clause no.2 below., (21 In case the franchise wishes to terminate the agreement, then he/she should give DOP not less than three months’ notice period. Such notice shall not also absolve the franchise of hiVher liability to make the payments of the amounts that may be due and oubtanding as on date of notice or as may become due subsequently” 13. Termination DOP shall have the right to unilaterally prejudice to any other rights or remedies available (1) lf the franchise shall: 1.1 Fail to comrnence the Businqss within the this Agreement. terminate this Agreement, without under this Agreement. period of two weeks from the date of 1.2 Neglecl or fail to perform or observe any of the obligations or conditions undertaken by them. 1.3 In the franchise application or supporting details, is found to have provided DOp with information which contains any materially false or misleading statements or omits any materialfact which may make any statement misleading. 1.4 Not pay or submit any sum or document required under the terms of the Agreement with the time specified by DOp. 1.5 Cause DOP to suspect, on reasonable grounds, that any confidential information, concerning the Business has been disclosed to third parties, Lnd the franchise cannot reasonably |alisff DOP that this is untrue or that the franchise is undertaking economic ac{ivities which are detrlmental to the Business of DOp. 1.6 Acts in a manner that does not protect the exclusivity of the Marks. (2\ In the case of 2.1 Any default, neglect or failure that can be remedied, affecting the quality of the service,provided to customers, DOP shall have the right to terminite the Agrlement only if the franchise fails to remedy such defect, neglect or failure to the reasonable satisfaction of DOP within 48 hours of the written notice thereof from DOp, 2.2 Any other !9fault, neglect or failure, DOP shall h,ave the right to terminate the agFement only if the franchise fails to remedy it within a week of tne written notice thereof from DOP. 2-g Persistent d.efault,. $gba or failure – the franchise shall not be entifled to any period of grace within which to remedy any neglect, default or failure. lf arry Oefau( neglect or failure occur more that thrice in any period of 12 consecutive monttrs, tfrls shall be deemed to be a percistent default, failuie’or neglect. 14. Conseouences of Termination gpon the termlnation of this Agreement, the franchise undertakes – (1) To cease forthwith to advertise or make use of the Marks and to return to DOp all copies of the Manual and updations, instructions thereof, and all materials stationery, documents, promotional materials, signs and other items then in his/her possession or under his/hercontrol owned by or relating to DOP or the services or the Business or the Marks, whether or not they have been supplied by DOP, and DOp shall have the right !o ent91 upon the premises of the Franchise to ensure that all of the obligations of itre Franchise howsoever arising, are being complied with. (2) To pay to DOP any and all sums due at or after the date of termination to DOp howsoever arising. (3) Not to disclose to.any party directly or indirectly to make use of the Manual any of the confidential information, or know how relating to the Business, the System of ine sgrvices acquired by the franchise during or as a result of this Agieemeni except that which has become generally known or isln public domain throughheans other than by breach of an obligation by the franchise. (4) Not to make use in any manner of the Marks or any name, slogan or device similar thereto, or which may be confusing therewith, or which may rLasonably be considered to impute an association therewith. (5) Not to purport to be a franchise of or otherwise associated with DOp or advertise or promote itself as having been a Franchise of DOp. (6) No to use directly or indirecfly any of Dop’s copyright material. (71 Not at- any time to use or duplicate the BusineJs or the System or any part thereof. is. waiver Any forbearance delay or indulgence by DOP in enforcing any of the terms and conditions of this Agreement shall not prejudice or affect the righti and remedies of DOP hereunder, nor shall any waiver of any breach hereof operaie as a waiver of any subsequent breach and no waiver or variation of any of the teims and conditions of this Agreement shall be valid or have any effect unlesi the same be made in writing and signed by a representative of DOP authorized for the purpose on behalf of DOp. 16. ‘$eyerabilitv Shou.ld any part{erm or provision of this Agreement be declared by any court to be in conflict with the law or unenforceable, the validity and enforceabili”ty of tfre remainder of the Agreement shall not be effected thereby. In such an event itre partterm or provision shall be deemed not to be part of this Agreement and any resulting necessary consequential amendment shall be deemed io be incorporated in thil Agreement, save if it affects the Marks or DOP’s right to be paid iees, when the Agreement may be terminated at the DOp’s sole election. 17. Assiqnment bv DOP: DOP reserves the right Io assign the benefit of similar Agreement to any other party at any time, and shall inform the franchise thereof in writing within a reasonable time of the intent to do so. The decision of DOP in this regard will 6e final. 18. Arbitration In the event of any dispute or difference arising between the parties hereto, such dispute-_or difference shall be resolved amicably by mutual consultation or througn tn” good offices of the empowered agencies of the Government. lf such resolution-ie not possible, then, the unresolved dispute or difference shall be referred to arbitration of an Arbitrator to be nominated by Chief Postmaster General. The Arbitration And Conciliation Act 1996 (No. 26 of 1996) shall be applicable to the arbitration under this clause. The award of the Arbitrator shall be binding upon parties to the dispute. Provided, however,-any pgrty aggrieved by and dissatisfied’with:such award may make a further reference for setting aside or revision of the award to Secretary (Department of Pos!s). Upon such reference the dispute shall be decided by the Seciretani (posts) or the Member, when so authorized by Secretary (Posts), whoie decision snati OinO ihe / I qartiegj.nllly and conclusively. Arbitration proceedings shall be held in the concerned Postal Division. 19. Insurance The Franchise shall take out and maintain with an Insurance Company of good repute and substance, [email protected] cover in his/her name against loss or Oamaie arTJng from .fire, explosion, impart, burglary and such other risks,to his/her property and premises. ) 20. Notices Any notice-required or permitted to be given under this MOA shall be deemed proPgrly given, l[ r?duccd tp yiltinn, and [ersonatty detivered oi trrngitted by registered or certified post or b,fiax with corrected answer back received or any other mutually accepted mode to the officially communicated address of the office’of the designated officer of the DOP and the franchises at their office address as indicated in this Agreement. 21. Apolicable,Law & Jurisdiction The validity performance and all mafters relating to the effect of this Agreement 3nd any amendment hereto, shall be governed Oy ttre laws of India and under the jurisdiction of courts of the respective Stite in whichihe franchise is oferating. 22. Force Maieure In case of strike, combination or workmen or natural calamity of any kind, fire “his/her accidents or circumstalces_ beyond the control of the franchise causing sioppage of work, whereby the Busiiess is requireo to be suspended, DOp shall have the PoIFI during such stoppage to get the work done elsewhere. flo’oUflg”tion will rest on DOP to make any payment to the franchise during this period if he/sire is not able’to partake in the alternate airangement. The franc-hise shall provide every facility fOr removal and use the materials as may be necessary for providirg th” rewic”Jinr6ugh altemate arrangements. Signed by Representative of DOp Address : Wltness 1., 2. Signed by Franchise Address: SCHEDULE OF COMMISS ION sl. No. Services I Commission per transaction 1 Booking of Registered Articles Rs.3.00 2 Booking of Speed Post Articles Rs.5.00 3 Booking of Money Orders: (i) with value of Rs.100/- to Rs.200F (ii) with value above Rs.2O0F Provided Franchise Agents will not book any money order for a value less than Rs.100/- Rs.3.50 Rs.5.00 4 Booking of Registered Articles and Speed Post Articles beyond 1000 articles (total of all two categories) per month. 20o/o additional commission for respective articles i.e. Registered or Speed Post. 5 Sale of postage stamps and postal stationery (including philatelic items) and money order fOrms 5o/o of sale amount 6 Retaif Services including sale of revenue stamps, central recruitment fee stamPS, etc. 40o/o of commission earned by DoP (rounded off in rupees to be 4}o/o or less) AIINEX’lll MrNrsrRyoFcoMMrSS”trtBilSXJf DEPARTMENT OF ‘t-‘$?i’AroNrEcHNoLoGy POSTS Applicatlon No. Appfication cum Postal Aoent Aoreement Form PART.A (To be filled by the appticant) Name of Applicant (in block letters): \ Nationality: 3. Date of Birth: (Should be 18 years or above be attached) 4. ldentification Mark: 4. Whether DoP pensioner (yes / No): (lf yes, attach copy of ppo) on the date of application, proof to 1. 2. 5. 6. 7. 8. 9. 10. .Present Address: Permanent Address: Location& premise/ shop from where business is to be conducted: Proposed timings of business: ‘ Distance of premisee from the nearest post Office: Please indicate previous experience, if any, in retailing services: Declaration: t, s/o d/o Wo declare and undertake that the above information is wholly true. I have read and understood the terms & conditions mentioned in the franchise scheme and I hereby agree to abide by them. I also agree to abide by any changes that may be made in them from time to time. Dated: signature of the Applicant / Postal Agent (For office use only) PART. B 1. Application received on … 2. Registration No. allotted 3. Date of allotment 4. Date of authorization of Postal Agent (To be authorized within 7 days from date of receipt of application) . . r . I r . . . . . . . . | . r . . . . | . . . . . . . . . . . . | . r . . . . . CUt DEPARTMENT OF POSTS (Acknowledgement) Received one application for franchising from Mr./Mrs./Ms. (Name and address of the applicant) RegistrAtion No. is Receipt Assistant Office Stamp “NOTE: Application cum Postal Agent Agreement Form is also available at the concemed postral Divisional Office and duly filled up Application Form & other documents are to be eubmitted to the Sr./Supedntendent of Post Offices of the concerned Postal Divisional Office, the compeftent authority for grant of liense under the Scheme. For more details about scheme may contract Sr./Superintendent of Post ffices of the concemed Postal DivisionalOffice.” ANNEX.IV :DEPARTMENT OF POSTS POSTAL AGENT Passport size Photogryph ldentity Gard No. Postal Agent License No. Location/ Area of activity: Name: Address: Date of Birth: ldentification Mark: Date of issue: Vaffdity expires on: Gomplete Address of Link post office: Signature of Postal Agent (ln presence of lesuing Authority) (Signature of Divisional Head) With Office Seal

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